PRIVACY POLICY

Effective Date: 01.01.2025

 

Cielo Underwriting LLC ("Cielo," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services. By using our website, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

1. Personal Information You Provide:

   • Name

   • Contact details (email address, phone number, mailing address)

   • Business information (if applicable, such as broker details for appointments)

2. Automatically Collected Information:

   • IP address

   • Browser type and version

   • Pages visited on our website

   • Date and time of access

3. Cookies and Tracking Technologies:

   • We use cookies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and improve our products and services.

• To communicate with you regarding your inquiries, applications, or requests.

• To process agent appointments or partnerships.

• To comply with legal obligations and enforce our terms of service.

We do not sell, resell, or share your personal information with third parties for marketing purposes.

 

3. Information Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: We may engage trusted third-party vendors to assist with hosting, analytics, or other services necessary to support our operations. These providers are bound by confidentiality agreements and are prohibited from using your information for purposes other than providing the contracted services.

• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.

 

4. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access and Correction: You can request access to or correction of the personal information we hold about you.

• Data Deletion: You may request that we delete your personal information, subject to legal or contractual requirements.

• Opt-Out of Communications: You may opt-out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us directly.

To exercise your privacy rights, please contact us at [Insert Contact Email].

 

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete the information.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page, and the "Effective Date" will be revised. We encourage you to review this policy periodically.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cielo Underwriting LLC
900 S Gay Street, Ste 1801, Knoxville TN, 37922